Ordering Process

1. SELECT YOUR PRODUCTS

1.1 All products can be viewed and selected by browsing the online shop.

1.2 Alternatively you may use the sidebar to browse products by product or price range.

Select the items you wish to purchase by clicking the ‘Add to Cart’ button. Items will automatically be added to your cart and will be displayed in the sidebar.

1.4 Once you have selected all the products that you wish to purchase, click the ‘Go to Checkout’ button located in the side bar.

1.5 At the ‘Checkout’ page all your items will be listed. You will be requested to fill in all your contact and delivery details. Please see Postage & Packing for more detail regarding delivery.

1.6 Check the agree to Term & Conditions checkbox and click the ‘Make Purchase’ button.

1.7 From here you will be taken to the ‘Transaction Results’ page which will give confirmation of your order.

1.8 Within a few minutes after this you will receive an email stating that your order is pending. This email will also highlight the various delivery options

1.9 By reply email you will have to inform us of the delivery service you would like to use.

1.10 Once we receive your email we will send you a final invoice inclusive of delivery

2. PAYMENT METHODS

2.1 Donna Viva ‘D’ will require proof of payment into our bank account before any products can be shipped. Currently only cash deposits or EFT’s are accepted.

Banking details:
Donna Viva D, Standard Bank, Sea Point, Acc: 270503463, Branch code: 024109

Please email proof of payment to payments@donnavivad.co.za

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Diana on March 5th 2009 in Ordering Process